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Have a Problem? With your gadget

Is your Computer or Laptop running slower than a snail? Require Virus/Spyware Removal Service? We can help call 01383 660 278

Any technology issue can be resolved, the best thing for you to do is call us and speak to our support team, with years of experience working with technology Consumertec has the tools and training to complete your job quickly, cost effectively and professionally.

Contact us for support and advice 01383 660 278. We offer a collect and return service


call now:

01383 660278
  • Screen Replacements
  • Battery replacement and Charging
  • Slow PC'S/Laptops
  • Virus/Malware Removal
  • Data Backup & Recovery
  • OS Installs

Managed Computer Services

We can supply and monitor award winning antivirus software. Now includes real-time security updates, scans for both malware and performance issues.

Even catches malicious downloads before they reach your device!

24/7 device monitoring which includes system cleansing in the background so the performance of your device runs at its best – all this is done without interrupting you.

Malware comes in many forms, but one thing's for sure; you don't want it attacking your computer.

We can cover your devices giving them protection from malicious software attacks.

Telephone and remote support for those times when you need help with software, hardware or general concerns.

Mobile devices are an indispensable part of your everyday life, anything from surfing the net, social media and downloading apps.

We offer support and protection to ensure your device operates as it should.

We can provide software, for example O365 subscription based monthly or annually – we set up your account making it easier and hassle free for you.


  • I would like to thank you for all the support you have giving me and i defo would be letting my friends and family know if they have any problems to go to this company

  • William at ConsumerTec was able to help me out the very same day my computer crashed. He is very knowledgeable and genuinely enjoys what he does. I am so grateful for his excellent quality service. Thank you William!

  • I have used this guy a few times and every time the service is great if there is a problem he will call and let you know and tell you if there is additional cost and doesn't just do it, like some other services. Also very polite and straight up with you tells you what cost is and that's it. I will certainly use him again and highly recommend to everyone great job



  •   What is remote access?
  • Remote Access allows our technician to access your computer

    The technician cannot access your PC without your express consent.
    The technician cannot collaborate with you without your express consent.
    No third-party programs will be installed on your PC.
    It is not possible for data to be removed from your PC unnoticed and without authorisation.
    You can end the remote session at any time.

  •   What are trojan horses?
  • Trojan horses are software that appear to provide a useful function but actually install additional software which allows unauthorized access to a computer. This is usually to allow a hacker remote access to a computer.

  •   What is a computer worm?
  • A worm is a self-replicating computer program which use either a network or the Internet to spread autonomously.

  •   What is malware?
  • Malware is short for malicious software and is designed to infiltrate a computer without consent. It is a general term used to cover a variety of nasty software such as viruses, spyware, adware and trojan horses.

  •   What is a virus?
  • A virus is a computer program that copies itself and infects a computer. It is spread via a network or the Internet, or carried via floppy disk, CD, DVD, external hard drive or USB drive.

  •   What is spyware?
  • Spyware is a kind of malware that is installed on a computer and collects information about a user without their knowledge. This includes Internet surfing habits. Spyware is usually well hidden from the user and normally difficult to detect. Spyware can also interfere with the computers normal operations such as installing unwanted software and redirecting web browser requests. It can also result in a changed Internet browser home page and also slow computer and Internet activity.

  •   What are rootkits?
  • Rootkits are software programs that have been specifically designed to compromise a computer system and are very effective at obscuring this. Usually this is achieved by replacing vital system files so that it can hide its own processes and files. Rootkits can also install a back-door on a computer by replacing the login system.

  •   What is phishing?
  • Phishing is a cyber attack that uses disguised email as a weapon. The goal is to trick the email recipient into believing that the message is something they want or need — a request from their bank, for instance, or a note from someone in their company — and to click a link or download an attachment.

    What really distinguishes phishing is the form the message takes: the attackers masquerade as a trusted entity of some kind, often a real or plausibly real person, or a company the victim might do business with.

call us for more information: 01383 660 278

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73 Lorimer Gardens, Dunfermline, KY12 0BF