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Terms & Conditions

The following are terms of a legal agreement between you and Consumertec. By accessing, browsing and/or using anything on this site, you acknowledge that you have read, understood, and agree to be bound by the terms below and to comply with all applicable laws and regulations. If you do not agree with these terms, don’t use this site.

1. Authorisation
The customer authorises Consumertec to carry out an evaluation of the machine sent to determine the nature of the damage and provide an estimate of repair cost and timing.

The customer authorises Consumertec and employees, to receive and transport the PC/Laptop to and from our office/workshop.

Any PC/Laptop left with Consumertec unclaimed for 90 days, will be disposed of or resold. At which time, Consumertec reserves the right and shall have no liability to the customer or any third party

2. Limited Liability
Consumertec shall not be liable for any claims regarding the physical functioning of the PC/Laptop or the condition or existence of data on storage media supplied before, during or after service.

In no event will Consumertec be liable for any damage to the PC/Laptop, loss of data, loss of revenue or profits, however caused, before, during or after service.

3. Confidentiality
Consumertec agrees not to disclose any and all information or data files supplied with, stored on, or recovered from customers PC/Laptop except to employees of Consumertec subject to confidentiality agreements or as required by law.

4. Payment
Payment is due in full upon receipt of invoice/receipt, prior to release of the repaired PC/Laptop when picked up.

We accept PayPal, Cash and Bank Transfer.

5. Warranty
There is an 30 days warranty on PC's/Laptops that Consumertec has repaired.

6. Fees
We charge a diagnostic fee of £15 which is deducted off the final repair if we carry out the repair.

If we are unable to repair the issue, we will not charge for the repair and refund the £15 diagnostic fee.

Although all attempts are made to provide accurate, current and reliable information, you should recognize the possibility that errors may exist in the information available on this Web site. Consumertec expressly denies any warranty of the accuracy, reliability, or timeliness of any information made available on this Web site, and shall not be held liable for any losses caused by reliance upon the accuracy, reliability, or timeliness of the information. A person who relies upon information made available on this Web site does so at the person’s own risk.

Before following any advice or installing any software or hardware recommended or mentioned on this site, you are strongly encouraged to do a full backup of your data and system. Consumertec shall under no circumstances be responsible for data loss or system failure.

Services and products advertised on this site may be modified or discontinued without prior notice. Prices for services or products are subject to change without prior notice.

Last edited: 1st August, 2018.